Dear Tori and Amanda,
Where do I begin? In September 2014, my son, Jacob, began a new beginning in his therapy and education at TLC. It was very uncertain and probably scarier for me than him. Based on rave reviews, I expected great things for him and I have not been disappointed.
Jacob has an array of people who work on his team. He has Kristy (ABA), Jessica (ABA), Megan (ABA), Chelsea (OT), Jynci (Speech), Rachel (Speech) and Kara who are all part of his complicated team. They do an incredible job keeping me updated and part of his success. I cannot begin to tell you how much Jacob has grown since he started there.
He has learned so much with his awesome ABA team. Kristy keeps coming up with ingenious ways to help Jacob learn. If something isn’t working for him, she in constantly changing the scheme. She listens to what I would like to see for Jacob and intertwines it into his daily schedule.
Megan has such an amazing spirit and is full of energy when it comes to Jacob. While he can be a handful at times, she never seems to get discouraged or frustrated with him. As a mom, it warms my heart to see the way she interacts with my son. I can leave knowing that he has her to look after him and guide him through the day. Jacob smiles whenever he sees her.
Jessica, although she is leaving, has been a blessing to us as well. She has a way of communicating with Jacob that I have never seen before. She captured a place in our hearts and we will miss her. I know that TLC will be losing a true free spirit!
I have also had the opportunity to get to know Chelsea. She has helped us work with Jacob on so many OT skills. Currently, we are struggling to get him to use ‘adult’ toothpaste. Chelsea seems to repeatedly come up with new ways to help with our struggle. She has gone above and beyond and I am very lucky she is working with my son.
I have not had the pleasure of getting to know Jynci and Rachel like I would like to but I cannot write this letter without acknowledging their hard work. When Jacob started at TLC he was speaking very little. Now he will use full sentences and is able to be understood by more people than just me.
Making the decision to move Jacob to TLC has been the best decision I have ever made. The enthusiasm of everyone makes leaving my son so much easier. He cannot tell me when something is wrong or if something happened. As a mother, that has always been one of my biggest fears. When he walks through the doors at TLC, I know that he is in the best place with the most amazing people helping him. It is so comforting to know that Jacob is not only getting the best possible care but also loves being there.
I could go on and on about your amazing staff. There are so many more that are a part of Jacob’s team that I am not aware of. I want to say how grateful I am that everyone there works so hard, professional and loving!
I cannot close without mentioning Kara. Her sweet caring disposition when we walk in the door is so very welcoming! It is so nice to see her smiling face every day! She is such as asset to your program.
Thank you again from the bottom of my heart for such an amazing job!
